Frequently Asked Questions
Everything you need to know about your minimal phone journey.
What is the shipping time for my order?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.
What is your return policy for mobile devices?
We offer a 30-day return policy from the date of delivery. The device must be in its original packaging, include all accessories, and show no signs of physical damage.
Does the phone come with a warranty?
Yes, every Light Phone includes a one-year limited hardware warranty that covers manufacturing defects under normal use conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm or Klarna.
Is the device compatible with my current carrier?
Our phones are unlocked and compatible with most major GSM networks. We recommend checking our compatibility tool with your specific provider before purchasing.
How do I track my shipment?
Once your order is processed, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.